Student Services Assistant - Up to 3 Months Contract

37.5 hours per week


At Kaplan International Languages Liverpool we’re looking for an outstanding customer service professional to join our team as a Student Services Assistant. Based on the frontline reception area of our school, you’ll be assisting and working alongside the Student Services Manager, taking care of all day-to-day school administration, ensuring that all students and visitors receive a friendly welcome and the highest quality of customer care.


For a full job and person description, please click here.


Our newest English language school within the group of UK schools, KI Languages Liverpool is housed in a building that once held the city’s Cotton Exchange, just a short walk from the Royal Liver Building and minutes away from Moorfields station. KI Languages Liverpool’s school facilities are modern and vibrant, providing an environment which is professional, fun and social for students and teachers.


Kaplan International Languages is part of Kaplan Inc., a global education business and can offer exciting long-term opportunities for those want to build a career in international education.


Benefits

  • 28 days annual leave*

  • Big discounts on Kaplan courses for you and your family

  • 24/7 confidential helpline providing counselling and other support services

  • Company pension contributions

  • Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

  • Medicash Health Cash Plan


*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

Please apply with CV and Cover Letter by 5th June 2023.


At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you would like to be considered for an interview under the Guaranteed Interview Scheme, please complete this form 


As part of our commitment to safeguarding, depending on the nature of the role, successful candidates may be subject to an enhanced Disclosure and Barring Service check. 


Applicants must be able to provide proof of eligibility to work in the UK. 


Applicants working outside the UK may be required to produce a police check from the relevant country.


About Kaplan International Languages.

Every year, Kaplan International Languages (KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs.


As part of Kaplan Inc., KIL is proud to share in the Kaplan tradition of academic excellence, standing alongside other established education institutions like Kaplan Financial, Kaplan International Pathways, Kaplan Test Prep and Kaplan Professional. Kaplan Inc., which is owned by Graham Holdings, is one of the world’s largest providers of education and training. It has an 80-year history of expanding access to academic opportunity and global revenues of more than US$2 billion. We are proud to have recently welcomed ESL Education and Alpadia Language Schools into the Kaplan International Group.


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