General Manager - Student Accommodation

General Manager - Student Accommodation  

Reference number: JR237872

Location: Kaplan Living Bournemouth

Working pattern: Full Time

Contract Type: Permanent

Number of roles: 1

Salary: £40,000 Per annum

We are looking for a General Manager to join our team. 

As a General Manager at the Kaplan Living residence in Bournemouth, you will manage our purpose-built live/learn facility which has 393 bedrooms (including some studios) as well as social and activities spaces and a laundry. You will work with the College and Kaplan Living teams to support the effective running and development of the building which includes both the academic and residential parts of the complex. 

The Bournemouth University International College part of the building is made up of academic spaces divided into active learning rooms, staff spaces, a café, a social space, and a College services Hub.  All this has been designed to enable our students to grow in confidence and develop the skills and approaches needed to be a successful student in the UK.

This is an excellent opportunity for a Deputy Manager, who is looking to expand their skills and build their career with an industry leader. 

A detailed job description can be viewed here.  If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/mswpkhas

What you’ll bring to the role 
 

You will enjoy working with international students, be student focussed, performance driven and enjoy the challenge of being involved in projects at an early stage of development. In addition, you will:

• Have experience in Student Accommodation, customer service, hospitality, venue management or student support, ideally in an accommodation-related area

• Have experience in facilities management

• Have experience of managing a team

• Have experience of working to agreed budgets

• Have the ability to prioritise workload and meet deadlines

• Have strong leadership skills

• Have the ability to work effectively with a range of teams to ensure an outstanding service

• Have the ability to adapt and be flexible in both the planning and delivery of high standards of service

• Be able to offer flexibility in working hours including provision of out of hours support in an emergency if required

What we do 

Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.   

Part of Kaplan Inc., Bournemouth University International College (BUIC) operates in partnership with Bournemouth University to provide a pathway for international students to enter Undergraduate and Postgraduate degrees at the University. BUIC is a very special place, where each year over a period of around 9 months, we see students from over 30 countries develop and flourish academically as they prepare for university life. The path can be challenging, as it takes time for students to adjust both socially and academically – but for the members of the team who help to make this happen, that just makes the transformation all the more rewarding. The facility for the College enables us to further enhance the outstanding experience we provide to students by bringing together a truly holistic approach to how students live and learn.

What we offer 

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: 

• 36 days annual leave* 

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services 

• Company pension contributions 

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels 

• Medicash Health Cash Plan 

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time. 

How to apply 

 
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role. Please note, we recommend that you apply at the earliest as this vacancy will be closed once, we have gathered a suitable shortlist.   

Additional Application Information 

Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.

Application Support  

If you require support completing the application or wish to talk to someone about the role, please email the Recruitment Team recruit.request@kaplan.com

Disability Confident Scheme and Reasonable Adjustments 

At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond. 

We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status. 

Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme.  Applicants will also be given information on how to request reasonable adjustments if selected for interview.