International Student Recruitment Manager (US)



Location – Dubai

Interview date TBC

Salary: Competitive



We are looking to hire a dynamic and target driven sales professional to join a passionate and ambitious team to establish key relationships in the MENA region and accelerate recruitment into our US University partners.



About Kaplan International Pathways


Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from university preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries onto our programmes. As a commercially successful business which has experienced strong growth in recent years, there are excellent opportunities for long-term career progression. 



About our US partners 


We work with four world class Universities in the US. Arizona State University, Pace University (New York), University of Connecticut, and Simmons University (Boston). Through close partnerships with these four internationally renowned Universities, we welcome thousands of students each year from more than 100 countries to study.  


Arizona State University is the No. 1 public university chosen by international students and for the 7th year in a row, was recently named No. 1 among the US’s most innovative Universities.  


Pace University, with its main campus based in the ideal setting of Lower Manhattan has over 8,000 students completing internships and work experiences every year. 


University of Connecticut is a research led University ranked amongst the top 25 public Universities in the USA, set on a picturesque New England campus half-way between Boston and New York City.  


Simmons University, located in central Boston and part of the Colleges of Fenway, offers over 50 majors and programmes to choose from.  


Kaplan International share the vision of our US Partner Universities to support talented international students undertake their degrees in some of the world’s most popular student destinations, Arizona, Boston, Connecticut and New York  



About the Role


We are looking for a dynamic, energetic, and target driven International Sales and Recruitment Manager to support student recruitment from a number of selected countries in the MENA region into our US partner Universities. The successful candidate will report directly to the Regional Manager (GCC). You will have excellent knowledge and understanding of the US education system, and experience of recruiting students to the US. You will have excellent organisational skills and will be a self-starter with experience of working internationally.



The role will involve:


  • Driving student opportunities to achieve challenging targets for US products in line with compliance requirements
  • Converting student opportunities from new leads to deposits paid (confirmed), including responding to all enquiries within 24 hours and providing an outstanding level of customer service
  • Promoting KI’s US partner Universities on an on-going basis to generate new leads in market by working with established and new stakeholders.
  • Identifying and pursuing new business opportunities, including signing up new agent partners that focus on working with US universities.
  • Presenting to a range of audiences, including potential students and their parents, staff in schools, and Universities.
  • Ensuring that all partners are given comprehensive training and have full and complete knowledge of all KI products and selling points
  • Evaluating recruitment and marketing activities in the region and work within budgetary requirements
  • Delivering outstanding levels of customer service
  • Travelling across the region on a regular basis, and where required, elsewhere in the MENA region
  • Any other activities as required by the Regional Manager and Regional Director.  



Key Performance Indicators


  • Achievement of set market targets, including individual product line targets
  • Number of successfully on-boarded agents that are sending students to our programmes
  • Maintenance of high level of service to all stakeholders
  • Conversion rates from application to enrolment for students coming from all channels



About you


  • Background in and passion for international education sales
  • University education
  • Fluency in English
  • Fluency in Arabic
  • Excellent knowledge of the US education system
  • Ability to communicate well with a wide range of audiences
  • Highly developed interpersonal, negotiation, presentation, and communication skills
  • Demonstrated team player
  • Goal-driven and results oriented profile
  • Ability to work under pressure and to deadline, to meet challenging targets
  • Strong organisational and planning skills, self-motivated and committed.
  • Must be willing to travel extensively throughout the region very soon into the role
  • Flexibility with working hours including working over weekends when required
  • Experience of customer relationship management software (particularly Salesforce) is desirable
  • To be IT literate (Word, Excel, Powerpoint)


 

What we offer 


  • An opportunity to bring your creativity and make your mark 
  • Being part of our Kaplan Community – a truly global organisation working with teams from across the globe 
  • A supportive environment in which to learn new skills and develop 
  • Dynamic, international environment 
  • Volunteering days 



To Apply: 


  • Please submit a CV  or your linkdein profile and covering letter explaining why this position excites you
  • Closing date: TBC  
  • Please note applications are being reviewed on a rolling basis and we may close the role before the closing date if a suitable shortlist has been gathered. 
  •  At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you would like to be considered for an interview under the Guaranteed Interview Scheme, please complete this form





At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. 

Applicants must be able to provide proof of eligibility to work in the UAE.

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