Student Services Coordinator

Student Services Coordinator

Reference number: JR252041

Location: Dublin, Ireland

Working pattern: Part Time, 20 hours per week

Contract Type: Permanent

Number of roles: 1

Salary: €29,000 per annum pro rata

We are looking for a Student Services Coordinator to join our team.

As s Student Services Coordinator you will work alongside the Student Services Manager on general customer services, student finance and day-to-day student administration.  You will ensure all students have the best Kaplan Experience through top quality customer service and by making the welfare and safeguarding of students a priority. 

This is an excellent opportunity for an excellent Customer Services expert who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/3ambrbs7

What you’ll bring to the role

• Experience in administrative work with solid IT skills.

• Experience working in a customer-facing environment. 

• Ability to manage and resolve a high volume of queries efficiently.

• Strong interpersonal skills, with the ability to build rapport with international students.

• Ability to use initiative and make day-to-day decisions when required.

• Experience working in the education or ELT sector is an advantage.
  

What we do

Every year, Kaplan International Languages (KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs.

What we offer

As well as a competitive salary and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

  
  

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

Please apply with CV and cover letter no later than 11pm on 16th January 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Application Support  

If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team kaplanstaff.recruitment@kaplan.com.