Student Recruitment Manager

Kaplan International Pathways seek to appoint an experienced individual to the post of Student Recruitment Manager, South Korea, for our US programs. The position is located in Seoul, Korea.

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from university preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries onto our programmes. As a commercially successful business which has experienced strong growth in recent years, there are excellent opportunities for long-term career progression. 

About our US partners

We work with four world class Universities in the US: Arizona State University, Pace University (New York), University of Connecticut, and Simmons University (Boston). Through close partnerships with these four internationally renowned Universities, we welcome thousands of students each year from more than 100 countries to study.

Arizona State University is the No. 1 public university chosen by international students and for the 7th year in a row, was recently named No. 1 among the US’s most innovative Universities.

Pace University, with its main campus based in the ideal setting of Lower Manhattan has over 8,000 students completing internships and work experiences every year.

University of Connecticut is a research led University ranked amongst the top 25 public Universities in the USA, set on a picturesque New England campus half-way between Boston and New York City.

Simmons University, located in central Boston and part of the Colleges of Fenway, offers over 50 majors and programmes to choose from.

Kaplan International share the vision of our US Partner Universities to support talented international students undertake their degrees in some of the world’s most popular student destinations, Arizona, Boston, Connecticut and New York.

Kaplan International now seeks to appoint an experienced individual to the post of Student Recruitment Manager, South Korea, for our US programs. The position is located in Seoul, Korea.

Starting salary: dependent on experience; performance related bonus available.

Start Date:  June 2023 or as soon as possible

Responsibilities include:

• Taking part in exhibitions and student recruitment events; and organise materials and logistics as required

• Assessing events for ROI to decide on best use of resources

• Managing agent relationships, with an emphasis on training and support to ensure high loyalty and best performance

• Gaining competitive advantage through service and support to agents

• Being the main point of contact for agents and responding to their enquiries in an efficient and effective manner always within 24 hours

• Counselling students (face to face, over skype/phone/zoom/Kakao etc)

• Identifying opportunities and to deliver effective marketing solutions

• Maintaining excellent relations with both internal and external stakeholders

• Monitoring competitor developments and market trends

• Providing promotional and logistical support to Kaplan International Pathways overseas staff and university partners as required for incoming visits

• Ensuring USA I-20 Visa and other compliance responsibilities are met

• Any other duties as required from time to time by the regional manager eg. covering for Kaplan’s other products/destinations to attend education fairs within South Korea, conversion & in-country marketing activities along with other market managers.

Candidate profile

The successful candidate will be results orientated with the capacity to build strong relations with both internal and external stakeholders. He/she will have a customer facing approach and provide excellent advice and guidance to prospective students and agents, and be happy to work weekends and evenings when required for student recruitment events and activities.

Essential Criteria

• An undergraduate degree (USA preferred) or equivalent

• At least 3 years’ experience gained working in a responsible customer facing role

• Fluent in English and Korean, speaking and writing

• Customer focus, self-motivation, ability to prioritise effectively, be flexible and manage your time under pressure

• A sound understanding of USA further and higher education and/or experience of international students studying in the USA.

• Excellent interpersonal, written and verbal communication skills with the ability to communicate issues to a wide audience are essential

• High level of enthusiasm, motivation, personal commitment and independence to undertake periods of work without supervision

• Problem solving and organisational skills to deal with complex and difficult situations as they arise

• The ability to demonstrate you respond positively to change and to be effective in changing

• High level of literacy and attention to detail to produce clear concise reports

• Using sales techniques, influencing applicants to accept their offers

• Meeting conversion and enrolment targets

• Documenting all calls and communication with students in company systems

Desirable

• A proven track record of delivering successful international student recruitment campaigns

• Knowledge of the education system in Korea and current developments

• An understanding of visa regulations and market trends in international higher education

• A high level of administration and organisational skills

• A high level of enthusiasm/Can Do mindset and personal commitment

• The ability to work independently and to deadlines

In addition the successful candidate will be enthusiastic, performance orientated with a desire for development within the role.

Application Procedure

If you have the requisite experience and are excited by the opportunity of working in a dynamic and growing company, please apply with your CV and a covering letter.

Please note, the vacancy will be closed when we have received a suitable volume of applications. We would encourage you to apply at the earliest opportunity.

At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. 

Applicants must be able to provide proof of eligibility to work in Korea.