We are looking for a passionate and talented Product Owner or Digital Product Manager to help us unlock digital growth.

Kaplan Languages Group (KLG) helps students from a wide range of countries to develop and improve their English, French and German language skills. If you’re up for a challenge, we have an exciting roadmap that we need your help delivering.


As part of our team, you will have the opportunity to shape and deliver the future of e-commerce at Kaplan International Languages. You'll be a digital advocate in the organisation and make a real impact on our business and our users - a global audience of language learners and travellers across more than 100 countries. The websites you'll be responsible for are Kaplan International Languages, Alpadia, and ESL.


You will be working as a part of the wider Digital team, and reporting into the Head of Digital Products, you will be responsible for the successful delivery of work for the squad responsible for the e-commerce and growth initiatives. At present, we have three product squads set up with dedicated tech lead, FE / BE developers and QA. You will be working alongside two other product owners, website content producers and our Conversion Rate Optimisation (CRO) team.


Job role

Your day-to-day responsibilities will include:

  • Owning your team’s backlog and roadmap, providing direction and constantly prioritising based on the business’s needs and customer insights

  • Crafting epics, stories, bugs and acceptance criteria to direct your technical team based on business requirements

  • Management of agile ceremonies to keep projects on track: stand-ups, backlog refinement, demos and retros

  • Conducting data analysis and promoting a data-driven decision-making approach

  • Developing a deep understanding of the customer and product needs

  • Stakeholder management & taking requests from the business. You will be skilled at “translating” business talk to the technical team and tech talk to senior managers outside of the department

  • Forward planning and informing the IT roadmap, feeding into the strategy with your product owner knowledge

  • Constantly evaluating and identifying opportunities for process improvement, and working with the team in implementing changes to processes

  • Advising on the timeline and dependencies required for the implementation, including clear breakdowns

  • Defining and updating high-level technical documentation to track the evolution of the key functionality of the platform


Skills required

The attributes we are looking for in our Digital Product Manager are:

  • Experience of working autonomously as a Digital Product Manager in previous organisations

  • Customer-focused and dedicated to delivering value to the end users

  • Highly capable of working within agile project management methodologies

  • Experience leading a technical team of developers and QA

  • Proven success in delivering digital products, able to demonstrate the results of the projects you have delivered within your portfolio

  • Enthusiastic, with a desire to learn and expand knowledge

  • Excellent communication skills, including fluent spoken and written English


Desirable skills

  • Communication skills in other languages

  • Experience with A/B testing tools

  • Experience delivering e-commerce projects

  • PMP / PRINCE II / Agile Certified


Location: The post is based in our London Hammersmith office but may require occasional attendance at other sites within the UK and some travel abroad.  We are currently working on a hybrid basis.


Hours: Full time – Monday-Friday 37.5 hours per week.


Visa: We can support visa sponsorship for qualified employees if required


Please apply with a CV and covering letter. Applications will be reviewed on a rolling basis.



About Kaplan Languages Group

Every year, Kaplan Languages Group (KLG) helps students from a wide range of countries to develop and improve their English, French and German language skills. With a network of Kaplan International Languages and Alpadia schools spanning seven countries, KLG has the largest presence of any international language school in the English-speaking world. In addition, ESL, Europe’s largest language education travel agency matches students with the right language course for them. 

As part of one of the world’s largest providers of education and training, Kaplan Inc., KLG shares in the Kaplan tradition of academic excellence, standing alongside other established education institutions like Kaplan Financial, Kaplan International Pathways, Kaplan Test Prep and Kaplan Professional. Kaplan Inc., which is owned by Graham Holdings, has an 80-year history of expanding access to academic opportunity and global revenues of more than US$1 billion. 



At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you would like to be considered for an interview under the Guaranteed Interview Scheme, please complete this form or email us on disabilityconfident@kaplan.com


As part of our commitment to safeguarding, depending on the nature of the role, successful candidates may be subject to an enhanced Disclosure and Barring Service check. 


Applicants must be able to provide proof of eligibility to work in the UK. 


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