General Manager

General Manager

Reference Number: JR248403

Location: Nottingham

Working Pattern: Full Time, 37.5 hours per week

Contract Type: Permanent

Number of roles: 1

Salary: £41,000 per annum

We are looking for a General Manager to be the driving force behind an award-winning student experience.

Kaplan Living, proud winners of Best Student Community at the Global Student Living Awards for the past two years, is offering an exciting opportunity to lead one of its flagship residences as General Manager at Kaplan Living Nottingham.

This is more than just a management role — it’s your chance to shape the lives of students from around the world, creating a safe, welcoming, and inspiring environment where they can thrive.

About Kaplan Living Nottingham

Our purpose-built residence offers a vibrant living and study experience for international students, with 450 rooms including a mix of studios, classic en-suites, and premium options. Located in the heart of Nottingham, it’s a hub of culture, community, and academic support.

What you'll do

As General Manager, you’ll lead a dedicated on-site team to deliver an exceptional student experience. You’ll be responsible for:

• Overseeing day-to-day operations, health & safety, and compliance

• Driving occupancy and commercial performance

• Leading a culture of service excellence and community engagement

• Building strong relationships with students, staff, and local partners

• Ensuring the residence is a place students are proud to call home

What you’ll bring to the role

You’re a natural leader with a passion for people and a commitment to excellence. You bring:

• Proven experience in hospitality, property, or student accommodation

• Strong operational and financial management skills

• A student-first mindset and a flair for community building

• The ability to inspire and lead a high-performing team

Why Kaplan Living

We’re part of Kaplan International Pathways, a global education provider with a mission to help students achieve their goals. At Kaplan Living, you’ll join a supportive, values-driven organisation that recognises and rewards talent.

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/yhs8fjvd.

What we do

Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.  Kaplan Living provides an outstanding student experience through a multi layered approach of excellent customer service, smooth operations, friendly and approachable team members and comprehensive student support and welfare services.

What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

Please apply with CV and cover letter no later than 11pm on Friday 11th July 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Application Support  

At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.