Business & Supplier Relationship Manager - AI & Innovation

Business & Supplier Relationship Manager - AI & Innovation

Reference number: JR252666

Location: Hybrid working - home and our office based near London Bridge

Working pattern: Full Time, 37.5 hours per week

Contract Type: Permanent

Number of roles:1

Salary: Up to £100,000 per annum

We are looking for a Business & Supplier Relationship Manager to join our team.

This role sits at the intersection of internal business partnership and external supplier management. You will act as the primary interface between Kaplan’s business stakeholders, the AI & Innovation function, and external AI technology suppliers. Your focus is on ensuring that AI initiatives deliver measurable value, are commercially sound, and are supported by effective, well-governed supplier partnerships.

You will balance demand management, prioritisation and value realisation internally, while also selecting, contracting, managing and optimising AI vendors and partners externally.

This is an excellent opportunity for an exceptional Business & Supplier Relationship Manager who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/bderhtn3.

What you’ll bring to the role

• Significant experience in business relationship management, vendor/supplier management, product, digital or technology roles.

• Proven experience managing external technology or SaaS suppliers, including commercials and performance management.

• Strong commercial capability: building business cases, cost models and ROI assessments.

• Working knowledge of AI / data / digital delivery lifecycles (you do not need to be technical, but must be confident challenging assumptions).

• Excellent stakeholder management skills with the ability to influence at senior levels.

• Experience balancing internal demand with finite delivery capacity.

• Comfortable working with ambiguity and emerging technology.

Desirable

• Experience in education, edtech, or regulated environments.

• Familiarity with responsible AI, data governance, GDPR and global regulatory frameworks and model risk considerations.

• Exposure to procurement frameworks and contract negotiations.

What we do

Kaplan International, a division of Kaplan Inc., is a leading for-profit company in the field of international education, which offers Higher education programmes for students in the UK, USA, Australia, Singapore and Hong Kong, English language courses across locations in UK, Ireland, USA, Canada, Australia and New Zealand and vocational training for financial services sector in Australia. We welcome students from more than 100 countries around the world. Kaplan Inc. is owned by Graham Holdings (NYSE: GHC) To find out more about us and our different business areas, please visit http://careers.kaplaninternational.com .

What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

Please apply with CV and cover letter no later than 11pm on 15th February 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Application Support  

If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team kaplanstaff.recruitment@kaplan.com.

Disability Confident Scheme and Reasonable Adjustments 

At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.

We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.

Employee Resource Group

Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme.  Applicants will also be given information on how to request reasonable adjustments if selected for interview. 

#LI-EB1