Admissions Officer

Admissions Officer

Reference number: JR251255

Location: Hybrid working - home and our office based near London

Working pattern: Full Time, 37.5 hours per week

Contract Type: Permanent

Number of roles:1

Salary:£28,500 per annum

We are now looking for an Admissions Officer (Sponsor Admissions Team), who will look after sponsored students and play an important role in maintaining strong relationships with sponsors.

Our goal is to provide best customer service and on-going support to Sponsors and Sponsored students (via email and phone) at every stage of the application process.

You will support the application process for sponsored students and will be responsible for providing guidance to sponsors and sponsored students

Your key day to day tasks will include but not limited to:

• Processing direct applications from Sponsors.

• Assessing students’ eligibility for the courses.

• Providing ongoing comprehensive guidance and support to Sponsors and Sponsored students.

• Requesting CAS for sponsored students.

• Participating in regular Admissions and Sponsor team calls.

• Conducting thorough audits of sponsored student records on a weekly, monthly, and quarterly basis, depending on business needs.

• Providing support to Admissions on sponsored students’ cases.

• Ensuring the sponsored students’ manual is up to date.

• Participating in Admissions Panels and contributing to teamwork.

• Providing training and support to new team members on sponsored students.

• Providing support for post-enrolment queries by ensuring that requests are sent to the correct person and that responses are provided in a timely manner.

• Providing reports on students to sponsors and other stakeholders as required.

  
  

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/yc5p634f.

What you’ll bring to the role

• Excellent oral, written and communication skills.

• Ability to input data quickly and accurately.

• Strong attention to detail.

• Interest in customers and helping them to achieve their goals.

• Sociable, friendly disposition.

• Ability to prioritise and plan workload under tight deadlines.

• A solution oriented, result focused, enabling approach.

• Ability to think strategically and manage changes in systems and procedures.

• Commitment to the highest standards of customer service.

• Detailed understanding of both internal and external admissions policies and procedures.

• Willingness to work flexible hours where required (including some weekends during critical periods).

• Ability to work without close supervision.

• Multicultural outlook and interest in working with international students.

What we do

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.

What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

Please apply with CV and cover letter no later than 11pm on 21st December 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

The first round of interviews will be held online during the week commencing 5th of January 2026. If you are successful, you will be invited to attend an in-person interview at our office on either 9th of 16th of January 2026.

Application Support  

If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team kaplanstaff.recruitment@kaplan.com.

Disability Confident Scheme and Reasonable Adjustments 

At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.

We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.

Employee Resource Group

Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme.  Applicants will also be given information on how to request reasonable adjustments if selected for interview.